1. Introduction

Pollarity ("we," "us," or "our") operates the Pollarity.app website ("Website") and the Pollarity mobile application ("App"). We are committed to protecting your privacy.
This policy explains how we collect, use, and safeguard your information when you use our services.

2. Information We Collect

a) Information You Provide Directly

Account registration details (username, email, password)
User-generated content (polls, votes, comments)
Profile information (optional: name, profile picture)
Communications (customer support inquiries, feedback)

b) Automatically Collected Information

Device information (OS version, device model, unique identifiers)
Usage data (features accessed, session duration, interactions)
Location data (if enabled, at city/region level for poll analytics)
IP address and browser/network information

c) Third-Party Services

Analytics providers (e.g., Google Analytics, Firebase)
Authentication services (e.g., Google Sign-In, Apple ID)
Cloud storage providers (e.g., AWS, Firebase)

3. How We Use Your Information

Deliver and improve polling services
Personalize content and recommendations
Analyze trends and usage patterns
Respond to inquiries and provide support
Prevent fraud/abuse and ensure security
Comply with legal obligations

4. Data Retention Period

We retain personal data only as long as necessary for the purposes outlined in this policy:
Account Data: Retained until account deletion is requested. If inactive for 2 years, data may be anonymized or deleted.
Poll & Vote Data: Retained indefinitely in anonymized form for analytics.
Customer Support Inquiries: Retained for 1 year after resolution.
Logs & Security Data: Retained for up to 12 months for security auditing.
After the retention period, personal data is securely deleted or anonymized.

5. Data Sharing & Disclosure

We do not sell your personal information. We may share data with:
Service Providers: Only as necessary for operations (e.g., hosting, analytics)
Legal Authorities: When required by law or to protect rights/safety
Business Transfers: In case of merger/acquisition

6. Your Rights & Choices

Access/Correction: View/edit account information via profile settings
Deletion: Request account deletion via https://pollarity.app/delete-account
Opt-Out: Disable location tracking in device/app settings
Data Export: Request a copy of your data via support@pollarity.
Marketing: Opt-out of promotional emails using unsubscribe links

7. Security Measures

Encryption of data in transit (SSL/TLS)
Regular security audits
Limited employee access to user data
Secure authentication protocols

8. Children's Privacy

Our services are not directed at users under 13. We do not knowingly collect data from children. If you believe a child has provided information, contact us immediately.

9. International Data Transfers

Your data may be processed and stored in countries outside your residence, including:
United States
European Union
Other AWS/Firebase-supported regions
We ensure adequate protections through Standard Contractual Clauses (SCCs) or other legal mechanisms to comply with data protection laws..

10. Policy Updates

We may update this policy periodically. Continued use after changes constitutes acceptance. Material changes will be notified via email or in-app alerts.

11. Cookie Policy

We use cookies and similar tracking technologies to enhance user experience:
Essential Cookies: Required for site functionality.
Analytics Cookies: Track usage and performance (Google Analytics, Firebase).
Preference Cookies: Store user settings.
Users can manage cookie preferences through their browser settings.